09-15-2012 10:43 AM
hey guys i got bb bold9780 i tried to use wi-fi , all my tries failed ,,,,i get connected but always not working ,,,i have my own router , home network , i tried to enter pin and register the device to my wirless router , it didnot work out ,,,,plz help me fixing that problem , i always get conect ur net provider .....!!!! and thanks alot
09-15-2012 02:48 PM
Hi and welcome to the forums!
What results did you see on the Wi-Fi diagnostic report?
KB13299 How to use the Wi-Fi Diagnostics tool to troubleshoot Wi-Fi issues
KB14122 Verify connectivity for BlackBerry data services over a Wi-Fi connection