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BlackBerry® OS Smartphones

Posts: 16
Registered: ‎09-15-2012
My Device: bold 9780
My Carrier: voddafone

Help : bold 9780 wifi - connected but not working

hey guys i got bb bold9780 i tried to  use wi-fi , all my tries failed ,,,,i get connected but always not working ,,,i have my own router , home network , i tried to enter pin and register the device to my wirless router , it didnot work out ,,,,plz help me fixing that problem , i always get conect ur net provider .....!!!! and thanks alot

Guru I
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: Help : bold 9780 wifi - connected but not working

Hi and welcome to the forums!


What results did you see on the Wi-Fi diagnostic report?





KB13299 How to use the Wi-Fi Diagnostics tool to troubleshoot Wi-Fi issues

KB14122 Verify connectivity for BlackBerry data services over a Wi-Fi connection


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New Contributor
Posts: 6
Registered: ‎06-23-2015
My Device: Blackberry 9780
My Carrier: Vodafone

Re: Help : bold 9780 wifi - connected but not working

This didnt help me a bit