11-08-2013 06:59 PM
hi i have a bold 9900 it turned off it self while a file was downloading, i turned it on the prompt saying built in memmory unaccesible due to detected errors repair(YES), now it turns on i type in the password then it gets stuck or reboots. i got the os reinstalled but the problem persists HELP !!
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11-08-2013 09:06 PM
Welcome to http://supportforums.blackberry.com
Donwload 9900 OS 22.214.171.1248
You must cause the error 507
Connect your BlackBerry via USB (I recommend you remove the password from your BB)
By showing the error 507 the following applies
1. Download the OS file to the PC then install it to the PC by running (double clicking) the file you downloaded.
2. Go to c:\program files\common files\research in motion\apploader and delete the file named "vendor.xml."
3. Plug in BB and double click on "Loader.exe." It's located in the same place as the above vendor.xml file.
VIA | JSanders
You can update your BB via Loader via CrackBerry
11-19-2013 11:28 AM
hi thanks for the reply. i did all the steps you told. the phone completely updated and the os has been reloaded, I also wiped the phone using BBSAK. But now the phone boots up till 100% on the boot screen and is apparentely stuck. Can you please guide me further on.
11-19-2013 01:02 PM
Friend reapplied the above there have several guides.
I recommend you be patient and let the blackberry turn as normal.
If the bar at 100% charge blackberry leaves to start.
Otherwise apply the above steps again.
11-19-2013 06:22 PM - edited 11-19-2013 06:27 PM
Hi Danial 9900
Please try to Reload your device software in a clean manner , you can do a backup of your data before performing those steps :
KB11320 : How to perform a clean reload of the BlackBerry Device software using BlackBerry desktop software for windows
After reload don't restore everything from your backup files , use a selective restore .You can restore only you contacts , calender entries , memos etc. If error cease then install a fresh copy of each application from BlackBerry app world . Sometime those error appear because of any installed application , So choose application wisely , install only those that you really need and use regularly .
Additional Information :
KB30100 : "JVM 200" appears on the BlackBerry smartphone.
Nevertheless, here's what I suggest...
The simplest way is to, on a PC (you cannot do this on MAC):
Make sure you have a current and complete backup of your BB...you can find complete instructions via the link in my auto-sig below. (This is probably moot given the errors you have...it's likely your data is already gone from your device, which means you must now rely on a backup you took before this happened.)
2) Uninstall, from your PC, any BB OS packages
3) Make sure you have the BB Desktop Software already installed
4) Download and install, to your PC, the BB OS package you desire:
5) Delete, on your PC, all copies of VENDOR.XML...there will be at least one, and perhaps 2, and they will be located in or similarly to (it changes based on your Windows version) these folders:
6a) For changing your installed BB OS level (upgrade or downgrade), you can launch the Desktop Software and connect your BB...the software should offer you the OS package you installed to your PC.
6b) Or, for reloading your currently installed BB OS level as well as for changing it, bypass the Desktop Software and use LOADER.EXE directly, by proceeding to step 2 in this process:
If, during the processes of 6a or 6b, your BB presents a "507" error, simply unplug the USB cord from the BB and re-insert it...don't do anything else...this should allow the install to continue.
You may also want to investigate the use of BBSAK (bbsak.org) to perform the wipe it is capable of.
You may also want to try the "Bare Bones OS Reload Procedure" to attempt to narrow down the precise causal item:
When the behavior presents, you know the culprit...the last thing you loaded.
If the behavior does not re-present, then you know that either step 1 or 2 cured it.
If the behavior presents no matter what, then you likely have a hardware level issue for which no amount of OS or software can cure.
You may also need the use of these tricks:
If you are on MAC, you are limited to only your carriers sanctioned OS packages...but can still use any levels that they currently sanction. See this procedure:
Good luck and let us know!
01-03-2014 12:31 PM
hi gutijose 14 thanks a lot for last time BBSAK worked out and then i reloaded os through apploader.
i dont know what happend this time while sending a whatsapp photograph my phone got stuck now wont load more then 70 percent. it literally hangs under the letter 'r' of BLACKBERRY Loader bar. i cant get it to reload OS because it wont let the operation complete. On the BDS when loading OS it will keep on saying: connecting to the device (this night take a few minutes)
01-03-2014 05:03 PM
Since you applied all the steps above.
If you apply this guide evidences the persistence problem
01-04-2014 06:01 PM
thanks a lot the link was usefull i got my phone into the 507 through jl_cmder but now i cant get it to connect with loader it does not detect the phone niether does the BDM. I have deleted the vendor.xml file but still cant get it to connect can you help me out THANKSS