11-09-2011 07:26 AM
I tried 3 credit cards until now, none of them works. The store wont even process them.
i get one of those messages:
"error ID 12000 there is a problem in authorizing your credit card information contact blackberry/suppot"
PS: tried different card banks and systems and still same issue.
I have a BB torch 9800 and trying to purchase an app called "phone slider lock - 3 in 1"
Also, i used these cards on the internet all the time and recently at crackberry.com which was my only salvation to purchase any apps. However, this app is not avaliable at their store nor the developer sells it directly to the consumer.
Please help, i dont know why all this **bleep** we have to do to buy simple apps that dont cost more than a can of coke. /sigh
12-21-2011 07:21 PM
01-04-2012 04:02 AM
Same issue. Blackberry support suggested calling my bank to make sure there are no restrictions on my account pertaining to online purchases, which I did today and there are none. My account information was entered correctly multiple times, and when I called my bank they said they couldn't see any attempted transactions from Appworld which means the problem does not lie with the bank. Any info on this would be greatly appreciated, I really miss being able to purchase apps for my phone.
01-04-2012 12:05 PM
I have the same errors 10000 on PayPal and 12000 on credit cards - funny that all my cards and PayPal work when downloading from the App Store through Apple. RIM needs to get this solved quickly.
I have confirmed that there are no restrictions on my cards, and the PIN is created each time on PayPal but no purchases go through.
Anyone there in RIM can get this fixed? You are losing $$$ in the meantime....
01-05-2012 03:38 AM
I'm having the exact same problem. I updated my OS to 6.0 from 5 today and wanted to download application I had that were not compatible with the new OS but it keeps giving me the 12000 error problem. =( Is there a way around this? =( Would love to have someone solve this issue. I have the same paypal and credit card registered to my Apple account and have no problems with them. =(
01-12-2012 06:53 PM