01-27-2013 04:56 AM
Please help I had blackberry curve 9320 yesterday! I must have inadvert entry set a password to open phone and cannot remember it!!! I have used all the ones I usually use, and on last try can anyone advise please???
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01-27-2013 07:54 AM
Welcome to BlackBerry Support Forums
Sorry but No one can help other then yourself to retrieve the password that you have set on your device, BlackBerry Devices are the most secure devices it will not allow you to access that device without a correct password , if you enter too many wrong password it will initiate a wipe process. So please think again and try to recall the password that you have set on that device , Also I think you might have a mixture of different characters in your password,and you are not able to properly enter those on the BlackBerry keyboard. For example , if your password is
You must enter
So, while on the BlackBerry keyboard you think you are typing deb25426 , you are actually typing deb2dsef . So take your time and enter the correct password .