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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎08-11-2010
My Device: Blackberry old model
My Carrier: sales

Help - lost address book !!

Because I forgot my pin and tried a few times Blackberry set me on new user. I lost my whole address book. Does anybody knows how I can get the informations back or they are lost for ever.

Thanks in advance for help .... it is very important for me.

Elite II
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: Help - lost address book !!

If you are under BES (BlackBerry Enterprise Service) then your company has a back up of your address book on the email client.

If you're BIS (BlackBerry Internet Service) and you don't have a backup copy of your device data then there is no option get in back.

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