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BlackBerry® OS Smartphones

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New Member
Posts: 2
Registered: ‎02-09-2013
My Device: Torch 9800
My Carrier: Mobily

Help me please

Hey support can you help!!
I have backberry model torch 9800
Its drroped on water
And now i cant fix it or get back my backup
Or get back my bbm pin number
Help me please my support if you can
Elite II
Posts: 8,978
Registered: ‎01-05-2009
My Device: BlackBerry Z30
My Carrier: Rogers

Re: Help me please

The best solution for recovering a phone dropped in water is to remove the battery then put both the phone and the battery in a sealed bag full of rice.  The important thing to do after that is to leave it for 4-5 days.  If you leave it for a shorter period of time, the moisture might not be absorbed.  If you insert the battery before 4-5 days, you might fry the electronics.  You really need to leave it for that many days if you expect to recover your phone.

 

 

Keep us up to date on your progress.  Smiley Happy


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