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BlackBerry® OS Smartphones

New Member
Posts: 0
Registered: ‎10-05-2013
My Device: Bold 9900
My Carrier: vodacom

Help me thank you.

I have lost my password for my black berry world and to my black berry protect i tryed to to reset my password but i forget my security Qestion is there anyway some one can help me i got all my emails from when i registered and email reports from stuff i bought from the app world??Smiley Sad

Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: Help me thank you.

Hi furythefirst


Welcome to BlackBerry Support Forums


You have to remember either your BBID password or the security question , otherwise you are struck !

If you forgot both then first you should callyour Carrier Vodacom to know  if they can help you in resetting your BlackBerry ID password Or login to your email account that you used for BlackBerry ID , search your Inbox and find the original email which was send for BlackBerry ID confirmation , you can delete your BlackBerry ID from there which will allow you to use the same email or username for your BlackBerry ID .

If all above fails then as last option you have to Create a new BlackBerry ID , for help refer to this Knowledge Base Article :

KB26694 : How to change the BlackBerry ID on a BlackBerry PlayBook tablet or BlackBerry smartphone


Please note, while doing so you'll loose access to all of your paid apps that you bought from BlackBerry world .


Good luck.


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