04-08-2012 07:57 AM
So my phone wont charge properly and i cant work out if its the battery or the slot you put the charger in
whenever i put an actual charger in the phone it doesnt charge properly the little emblem to say its charging will disappear within 2 mins however when i plug my usb from my computer into my phone it decides to charge.
Once its charged it'll die within probably an hour or half an hour it will go from 40% to 8% within 5 minutes.
I was just wondering if anyone could help me so i know whether to get a new battery or product that can charge my battery without having to put any usb lead actually in my phone.
04-13-2012 10:06 AM
Welcome to the BlackBerry® Support Community Forums.
I would suggest contacting your point of sale or some you know wih the same model BlackBerry® smartphone and test with a different battery and charger.