11-13-2012 09:26 AM
My Blackberry 8520 v5 is playing up. Receives messages and SMS, but when I try to open the SMS Icon, the machine just freezes . I cannot read or send an SMS or Message.
What to Do. Can somebody please help
Thanks and regards,
11-15-2012 11:10 PM
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
I would first remove the battery and place it back in and then try to access your SMS messages. If the issue persists, I suggest following the steps in this KB article: http://t.co/nkzR2KN and then test the SMS messages.
Let me know if you have any more questions.
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