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BlackBerry® OS Smartphones

Posts: 1
Registered: ‎11-13-2012
My Device: Blackberry 8520
My Carrier: FNB

Help needed on Blackberry freezing

My Blackberry 8520  v5 is playing up. Receives messages and SMS, but when I try to open the SMS Icon, the machine just freezes . I cannot read or send an SMS or Message.

What to Do. Can somebody please help

Thanks and regards,

Bill Dittrich

Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: Help needed on Blackberry freezing


Welcome to the BlackBerry Support Community Forums.


Thanks for the question.


I would first remove the battery and place it back in and then try to access your SMS messages. If the issue persists, I suggest following the steps in this KB article: http://t.co/nkzR2KN and then test the SMS messages.


Let me know if you have any more questions.





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