Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Reply
Visitor
Posts: 1
Registered: ‎11-13-2012
My Device: Blackberry 8520
My Carrier: FNB

Help needed on Blackberry freezing

My Blackberry 8520  v5 is playing up. Receives messages and SMS, but when I try to open the SMS Icon, the machine just freezes . I cannot read or send an SMS or Message.

What to Do. Can somebody please help

Thanks and regards,

Bill Dittrich

Highlighted
Retired
Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: Help needed on Blackberry freezing

Hey BFNBD,

Welcome to the BlackBerry Support Community Forums.

 

Thanks for the question.

 

I would first remove the battery and place it back in and then try to access your SMS messages. If the issue persists, I suggest following the steps in this KB article: http://t.co/nkzR2KN and then test the SMS messages.

 

Let me know if you have any more questions.

 

Cheers.


-ViciousFerret


 


Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp


Be sure to click Like! for those who have helped you.

Click  Accept as Solution for posts that have solved your issue(s)!