08-31-2008 10:51 PM
Solved! Go to Solution.
08-31-2008 11:07 PM
Hi and welcome to the forums,
The message queue was designed for all messages to be displayed as well as missed Phone calls. All emails will go there, no way around it. If you look at it from a design standpoint it makes sense as a "one stop shop".
You can if you wish, break out emails and text messages. From the message queue go to OPTIONS GENERAL OPTIONS -
SMS AND EMAIL INBOXES select separate. I know this isn't the answer you were looking for, but it is what it is
If you need anymore information, please ask,
If this answers your question, please place the resolution check in the post that answered your question.
09-01-2008 12:18 AM
09-01-2008 12:22 AM
And that is the part that doesn't make sense to me. The initial concept was to have the one queue, so they made an Exception when texting became huge, why not continue this exception an allow the user to SELECT which goes where.
Unfortunately, they didn't.
It,s not an option.
09-01-2008 12:50 AM