06-18-2013 04:58 PM
06-21-2013 03:10 PM
Welcome to the BlackBerry Support Community.
Was your BlackBerry Curve 9320 smartphone originally purchased from your current mobile service provider? If it was, then I recommend contacting them to verify that you have the correct services enabled.
If it wasn't purchased from them initially, was it unlocked for use on another wireless network? You may want to verify this with your point of purchase. This KB article should provide more information on this. "Changing the service provider or network" http://blackberry.com/btsc/KB03889 Thanks.
Let me know if you have any other questions.
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