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New Contributor
Posts: 3
Registered: ‎04-19-2012
My Device: Torch 9800
My Carrier: Vodafone

Help, please!! Photos deleted

All my photos and music have been deleted, following an update to BBM.  Is there anyway these can be recovered???

Forums Veteran I
Posts: 1,847
Registered: ‎12-20-2011
My Device: Playbook 2.1/ Torch9860 OS7.1.0.746
My Carrier: Globe

Re: Help, please!! Photos deleted

Are you referring to photos posted on BBMGroups?
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New Contributor
Posts: 3
Registered: ‎04-19-2012
My Device: Torch 9800
My Carrier: Vodafone

Re: Help, please!! Photos deleted

No, the photos have been deleted from my phone memory, after I installed an update for BBM.  I don't actually use BBM at all.

Forums Veteran I
Posts: 1,847
Registered: ‎12-20-2011
My Device: Playbook 2.1/ Torch9860 OS7.1.0.746
My Carrier: Globe

Re: Help, please!! Photos deleted

Please make sure you reboot the device after every Application update.
...........................................................................................................................................................
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New Contributor
Posts: 3
Registered: ‎04-19-2012
My Device: Torch 9800
My Carrier: Vodafone

Re: Help, please!! Photos deleted

I did reboot when advised to do so.