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BlackBerry® OS Smartphones

New Member
Posts: 3
Registered: ‎06-18-2013
My Device: Curve 9780
My Carrier: Wataniya

Help please !!

On my bbm .. When a contact try to open my chat conversation the whole bbm app shuts down on his device !!! So now no one can chat with me they only can send broadcast that i can recieve !! But could not have any direct conversation with any of my bbm contacts!! Because once they open my chat conversation the bbm will close and takes them back to the home screen !! Please help
Posts: 2,283
Registered: ‎09-09-2010
My Device: BlackBerry Z10 Smartphone

Re: Help please !!

Hey Simplyme82,

Welcome to the BlackBerry® Support Community Forums.


To confirm have you tested this with multiple contacts? The issue you have described seems to be an issue with the person receiving the BlackBerry Messenger (BBM) message, rather than your BBM application.


Thank you.





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