12-16-2012 04:23 AM
I have just completed an update and now my blackberry and now the screen is black and white the message untaught exception:cannot find image: search_browser_web. I have pulled the battery etc but no change. On the screen there is 416 - 5 displayed at the top. Any advise appreciated
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12-16-2012 07:09 AM
Something obviously went wonky with the update. I'd recommend reloading the same OS you just loaded. Many times, reloading the OS (even the same one you're currently running) will resolve the issue.
Keep us up to date on your progress.
12-16-2012 08:07 AM
I agree with BillJ.
You may also want to FIRST wipe the device with BBSAK.
For BBSAK, here is the link: http://bbsak.org/
PIN: C0001B7B4 Display/Scan Bar Code
PIN: C0005A9AA Display/Scan Bar Code