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New Member
Posts: 1
Registered: ‎08-17-2011
My Device: Blackberry Tour 9630 Smartphone
My Carrier: Sprint

Help with rebooting issue on my 9630 Tour

i have a 9630 tour and its my 3rd one. Is there a fix for it rebooting over and over. It doesn't happen all the time

but when it does it happens 2 to 3 times. I've reset it twice and it lasts for awhile then back to its rebooting issue.

Any other ideas?

Thanks Pete

Retired
Posts: 3,198
Registered: ‎01-27-2010
My Device: BlackBerry Z10

Re: Help with rebooting issue on my 9630 Tour

Hi Petep818

 

Have you tried reloading your BlackBerry?

 

You can perform a backup of your BlackBerry smartphone then reload the software as shown in the article below:

KB11320 - How to perform a clean reload of the BlackBerry Device Software using BlackBerry Desktop M...

 

Thanks

 

 

-CptS

 

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