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BlackBerry® OS Smartphones

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New Member
Posts: 1
Registered: ‎11-05-2012
My Device: Curve 9300
My Carrier: 3

Help!!!

if anyone can help me I need to get in touch with blackberry because my phone exploded and burnt through my fingers help????

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Hall of Famer III
Posts: 58,185
Registered: ‎11-28-2008
My Device: DTEK50 (AAH108), PRIV (AAH995), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1917)
My Carrier: TMobile USA

Re: Help!!!

Hi and Welcome to the Community!

I do hope you already have this resolved, but in case not, RIM provides zero front line support for anything at all. ALL support begins with your mobile service provider, your original place of purchase, or an authorized service center...all who can escalate into RIM if required. But, end users have no free method by which to bypass that contractually-required support path. I suggest you start with your original place of purchase.

Good luck!

Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

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