11-14-2012 12:02 PM
My Blackberry Curve 8530 has a problem.
I changed batteries as usual while another battery charges. However, The charged battery when I placed it back into my phone has now given me a sign of a battery with a great big X on it.
What does this mean. I can't turn on or use it in anyway?
Please Help. I Love this phone.
11-17-2012 04:23 PM
Hi and Welcome to the Community!
Please try this sequence...note that, throughout the entire 4h15m process, your BB must remain connected to a known-good wall charger (not PC USB):
This has been known to "kick start" some BBs.
It is also possible that your battery or BB has experienced a problem...to test, this sequence is needed:
The results of this will indicate if it's your BB or your battery that has the problem.
Good luck and let us know!