12-27-2012 03:18 PM
I see. You could have a bad cable. Can you try another cable?
12-27-2012 03:24 PM
Can you try it on another computer or try a different usb port? Are you able to charge it from the computer or wall outlet? You may have to take it to the store if another computer isnt available
12-27-2012 03:29 PM
I recommend you take it to the store with your cable and see what happens. It could be the actual port on the phone.
12-27-2012 03:40 PM
I understand, but the usb connection may be trying to use some additional connectors on the port of the phone. If there is a problem with the physical port, then it will need to be repaired. The store or authorized repair shop can check the port for you.