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BlackBerry® OS Smartphones

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New Member
Posts: 1
Registered: ‎06-19-2014
My Device: curve 9360
My Carrier: Lime

Help

i took out my sim and put it back in and its asking for my id password. i entered  it and its been loading forever. is there a problem or do i just have to wait?

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Hall of Famer III
Posts: 57,207
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAF518), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Help

Hi and Welcome to the Community!

Try removing the battery, putting the SIM back in, and then putting the battery in. Wait about 15 minutes for a full bootup to complete before trying to do anything.

Good luck and let us know!


Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

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