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BlackBerry® OS Smartphones

New Contributor
Posts: 9
Registered: ‎09-08-2012
My Device: Curve 9300
My Carrier: Movistar


 recently bought a Bold 9700 and I am much more tan satisfied with it. I only have 1 problem and 1 question about it. My problem is that I put my phone to vibrate only and whenever I get a text message I do not feel it vibrate but this happens only when it's in my pocket. I customized the settings and put it to always vibrate instead of only in holster; this didn't solve the problem either. It might be that the vibration is very weak and I do not feel it, im not sure, but either way id like to get this fixed because I have had very many people get mad at me because I do not answer my phone calls or my text messages. Another thing I'd like to ask you guys is that if there is a way to record a video while having the flash on. I thought that you could decide to record with flash or not but apparently you can't. I have been told that other devices could do this (f.e my sister's javelin).

If you have any solutions to any of my problems, Please leave a comment.

Kindest regards,


Posts: 2,283
Registered: ‎09-09-2010
My Device: BlackBerry Z10 Smartphone

Re: Help

Hello Pewis,


Try resetting your Sound Profiles database by clearing the database using the BlackBerry® Desktop software as shown here:
How to clear the user content databases from the BlackBerry® smartphone





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