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New Member
Posts: 1
Registered: ‎02-17-2013
My Device: Blackberry curve 9300 3g
My Carrier: Abbie ward

Help!!

When I turn my blackberry curve 9300 on it says something about a java error ( to be exact;; "uncaught exception java.Lang.error") then comes up with a blank White screen which says " app error602" I've tried clicking the rest button and taking the battery out but it dosent work and I really really don't want to wipe my phone! Helpppp
Hall of Famer III
Posts: 57,220
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAF518), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Help!!

Hi and Welcome to the Community!

You may have no choice...but here are KBs that discuss that error:

  • KB29237 "App Error 602" appears on the BlackBerry smartphone running BlackBerry 7
  • KB23950 "App Error 602" appears on the BlackBerry smartphone

Hopefully they contain something useful! There also are multiple existing threads on this site that discuss that exact error...your review of those might prove useful, and a search of this site, using the error message, error code, or symptom, should reveal all applicable existing threads to you.

Good luck and let us know!



Occam's Razor nearly always applies when troubleshooting technology issues!

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