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New Member
Posts: 1
Registered: ‎07-02-2009
My Device: Not Specified

Help!!!

I am connected to my computer through the USB my BlackBerry desktop recognizes that I am connected however my phone will not charge.....

I am getting a message on my computer that it does not recognize the USB port hooked up... Could that have something to do with it? And if so how do I get it to recognize it?

I would also like to say that I tried to hook up my phone to my car charger and that also did not work?

Any help would be appreciated!

thanx

Posts: 94,168
Likes: 24,317
Solutions: 6,329
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Help!!!

Do you have the BlackBerry USB port device drivers loaded to the PC?

 

Also, make certain you are connecting the USB cable to a main rear USB port on the PC... not a USB hub or monitor port.

 

Download Desktop Manager from here:

https://www.blackberry.com/Downloads/entry.do?code=A8BAA56554F96369AB93E4F3BB068C22

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