07-02-2009 11:37 AM
I am connected to my computer through the USB my BlackBerry desktop recognizes that I am connected however my phone will not charge.....
I am getting a message on my computer that it does not recognize the USB port hooked up... Could that have something to do with it? And if so how do I get it to recognize it?
I would also like to say that I tried to hook up my phone to my car charger and that also did not work?
Any help would be appreciated!
07-02-2009 12:00 PM
Do you have the BlackBerry USB port device drivers loaded to the PC?
Also, make certain you are connecting the USB cable to a main rear USB port on the PC... not a USB hub or monitor port.
Download Desktop Manager from here:
PIN: C0001B7B4 Display/Scan Bar Code
PIN: C0005A9AA Display/Scan Bar Code