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Contributor
Posts: 15
Registered: ‎07-29-2010
My Device: Blackberry 8520

Help

I just purchased the BB Torch. I live in an area that has 3G technology. However over the weekend the signal has been showing EDGE. I think this is effecting my internet browsing b/c its slow. Is this because of the signal or memory? Would I need to download WiFi apps for better performance? By the way I have ATT as my carrier. Thanks.

Elite I
Posts: 6,343
Registered: ‎08-19-2008
My Device: 9800 - OS 6.0.0.246

Re: Help

Yes EDGE means you're not on the fastest connection. Here's a KB article describing what the different GSM statuses mean. http://www.blackberry.com/btsc/KB02334

 

You can try to go into Manage Connections and uncheck/check Mobile Network to turn the radio off/on. Or you can perform a hard reset (while the device is on, remove the battery for 15 seconds and replace it). See if your signal goes back to 3G. 

 

If you had a BlackBerry before did it obtain a 3G signal in your area?

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