08-30-2010 10:43 AM
I just purchased the BB Torch. I live in an area that has 3G technology. However over the weekend the signal has been showing EDGE. I think this is effecting my internet browsing b/c its slow. Is this because of the signal or memory? Would I need to download WiFi apps for better performance? By the way I have ATT as my carrier. Thanks.
08-30-2010 12:52 PM
Yes EDGE means you're not on the fastest connection. Here's a KB article describing what the different GSM statuses mean. http://www.blackberry.com/btsc/KB02334
You can try to go into Manage Connections and uncheck/check Mobile Network to turn the radio off/on. Or you can perform a hard reset (while the device is on, remove the battery for 15 seconds and replace it). See if your signal goes back to 3G.
If you had a BlackBerry before did it obtain a 3G signal in your area?