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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎11-08-2010
My Device: 9800
My Carrier: bell


I got torch from Rogers is unlocked  I will like to erase the name of Rogers when turn power on and put bell Canada or nothing tks


Hall of Famer III
Posts: 58,165
Registered: ‎11-28-2008
My Device: DTEK50 (AAH108), PRIV (AAH995), Z10/Z30/Q10 (, Playbook (
My Carrier: TMobile USA

Re: Help

Hi and Welcome to the Forums!


The initial carrier "splash screen" cannot be changed.



Occam's Razor nearly always applies when troubleshooting technology issues!

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Elite I
Posts: 6,657
Registered: ‎01-14-2009
My Device: BlackBerry Z10
My Carrier: Telus

Re: Help

As sdgardne stated, there is no way to change this.  The reason is that this is programmed into the low level programming on the device and we, as users, have no access to this firmware.  This is the catch with purchasing unlocked devices.  They may work fine with your carrier, but at the end of the day, they are still tied to the original carrier, meaning that even if you are trying to update the OS or something like that, you will be getting the OS from the original carrier, not from your current carrier (there are ways to force an OS to load from a different carrier, but the splash screen cannot be changed).


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