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New Contributor
Posts: 6
Registered: ‎07-21-2011
My Device: playbook
My Carrier: etisalat

Hi ALL I have problem with the windows Live messenger

 

My problem is when I'm chatting

is showing this Error :

Your message could not be sent (Error : Internal Server Error .)

what shall I do

every time I'm using it showing that message

some 1 help plz zzz

I tried every thing but nothing happened

Forums Veteran III
Posts: 3,802
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: Hi ALL I have problem with the windows Live messenger

I don't know what you're tried so far, but will try to help.

have you tried a battery pull?

If so, have you removed and reinstalled the application?

You can get it from

http://us.blackberry.com/smartphones/features/im/wlm.jsp

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New Contributor
Posts: 6
Registered: ‎07-21-2011
My Device: playbook
My Carrier: etisalat

Re: Hi ALL I have problem with the windows Live messenger

I uninstall it and install it agin but still the same message is showing i also download it from this website : www.mobile.blackberry.com as a soultion but still :s
Forums Veteran III
Posts: 3,802
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: Hi ALL I have problem with the windows Live messenger

You can try this too.  it will take a bit longer, but you can uninstall the messenger, reload your device software and reinstall the messenger.

You can reload the device software by using the steps at

http://us.blackberry.com/support/installpc.jsp

________________________________________________________________
Please click the Thumbs Up icon if this comment has helped you!
If your issue is resolved, please click the solution button on the resolution!
Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!
________________________________________________________________