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Posts: 2
Registered: ‎06-13-2009
My Device: Not Specified
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Hi. I am trying to contact tech support about and order ...

[ Edited ]
Hi. I am trying to contact tech support about and order I made (removed personal information). I enter my blackberry PIN# (removed personal information), but it says it is not a valid PIN#. That doesn't make sense. Anyways, I had to re-install this app (Aerize Alerts), so I need the serial code re-sent to me. Thanks!
Message Edited by thundergeek on 07-16-2009 11:09 AM
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Hall of Famer III
Posts: 57,542
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAG111), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Hi. I am trying to contact tech support about and order ...

Hi there!

To re-install your apps, please follow this section of the AppWorld user guide:

http://na.blackberry.com/eng/deliverables/7268/Re-install_an_item_on_a_different_device_643962_11.js...

For more registration key information, see this KB:

http://www.blackberry.com/btsc/KB18646

If that does not work, then please return to these forums (http://supportforums.blackberry.com/rim/) and register an account so that we can provide you with direct assistance.

Cheers!


Occam's Razor nearly always applies when troubleshooting technology issues!

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