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BlackBerry® OS Smartphones

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Visitor
Posts: 1
Registered: ‎04-30-2013
My Device: Bold 9980
My Carrier: KPN
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Hi, I just downloaded the 'new' bbm version 7.0.1.23 on my bold 9980 and then the icon is away from my screen en there is no way I can use my BBM again! ofcourse I did a reboot and I did try seve

 
Retired
Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: Hi, I just downloaded the 'new' bbm version 7.0.1.23 on my bold 9980 and then the icon is away from my screen en there is no way I can use my BBM again! ofcourse I did a reboot and I did try seve

Hey Mabeljorn1,

Welcome to the BlackBerry Support Community Forums.

 

Thanks for the question.

 

Follow the steps in this KB article to get your BBM icon back: www.blackberry.com/btsc/KB23968 

 

Let me know if you have any more questions.

 

Cheers.


-ViciousFerret


 


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