04-01-2013 12:48 PM
I was trying to update my Bold 9700 and the desktop software (i m using mac) said it couldn't connect to the update server so i watched this youtube vid. So i typed my password more than 10 attempts, but then it got disabled it said REPAIR so i clicked on it, and it said update to os 6 (recomended) so i clicked on that, however, in the middle of the progress, my blackberry turned on with the white screen saying "Reload Software 513". Please help it won't get rid of that screen even though i restart my Bold 9700. Please help Please!!! thank u all so much
04-01-2013 01:12 PM
Hi and Welcome to the Community!
Here is a KB that discusses that error:
Hopefully it contains something useful! There also are multiple existing threads on this site that discuss that exact error...your review of those might prove useful, and a search of this site, using the error message, error code, or symptom, should reveal all applicable existing threads to you.
Good luck and let us know!