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New Member
Posts: 1
Registered: ‎08-04-2009
My Device: Not Specified

Hi there, I recently downloaded and paid for the Canadia...

Hi there, I recently downloaded and paid for the Canadian Press app through blackberry app world. I had issues after 10 days of use and called Bell Mobility my service provider for the Blackberry storm. They recommended I delete it and reinstall it. The app world will now not let me reinstall it because it says it is already been paid for. I have also contacted the Canadian Press tech support and they directed me to you for support. Please let me know how to proceed. Thanks Chris
Hall of Famer III
Posts: 57,527
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAG111), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Hi there, I recently downloaded and paid for the Canadia...

Hi there!

To re-install your apps, please follow this section of the AppWorld user guide:

http://na.blackberry.com/eng/deliverables/7268/Re-install_an_item_on_a_different_device_643962_11.js...

For more registration key information, see this KB:

http://www.blackberry.com/btsc/KB18646

If that does not work, then please return to these forums (http://supportforums.blackberry.com/rim/) and register an account so that we can provide you with direct assistance.

Cheers!


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