Thank you for visiting the BlackBerry Support Community Forums.
BlackBerry will be closing the BlackBerry Support Community Forums Device Forums on April 1st (Developers, see below)
BlackBerry remains committed to providing excellent customer support to our customers. We are delighted to direct you to the CrackBerry Forums, a well-established and thorough support channel, for continued BlackBerry support. Please visit http://forums.crackberry.com or http://crackberry.com/ask. You can also continue to visit BlackBerry Support or the BlackBerry Knowledge Base for official support options available for your BlackBerry Smartphone.
"When we launched CrackBerry.com 10 years ago, we set out to make it a fun and useful destination where BlackBerry Smartphone owners could share their excitement and learn to unleash the full potential of their BlackBerry. A decade later, the CrackBerry community is as active and passionate as ever and I know our knowledgeable members and volunteers will be excited to welcome and assist more BlackBerry owners with their questions."
- Kevin Michaluk, Founder, CrackBerry.com
Developers, for more information about the BlackBerry Developer Community please review Join the Conversation on the BlackBerry Developer Community Forums found on Inside BlackBerry.
08-15-2011 03:36 AM - edited 08-15-2011 03:38 AM
I recently bought my girlfriend a 8520 Curve. Not even a week later she told me that she had uploaded 40 songs onto it and only 6 where showing when she went to her music player. I couldn't find anything on the actual phone, so plugged it into my computer. There I found that the BlackBerry folder on the media card was hidden. I tried going properties unhide, which work on all the other folders, but it didn't work. What can you suggest I try/do next????
08-15-2011 05:07 AM - edited 08-15-2011 05:11 AM
The first step would be to open the media folder, press menu, choose “explore“ there should be media card and device memory, open media card, then blackberry, music see if the songs are there, you can repeat the process for device memory. On your PC go to My Computer, open the blackberry or removable disk, go to Tools, Folder Options, choose View tab, under Advanced Settings look for “Hidden files and folders” click the “Show hidden files and folders” Apply, then Ok the Hidden files will be revealed. Right click the one you want to unhide, go to Properties, under General tab look for Attributes, tick the one Read-only and untick Hidden, apply. You can now repeat the process for hiding the files again so that the BBthumbs and other hidden system files wont show. Hope this helps.
08-15-2011 06:03 AM
11-29-2012 04:28 AM
It might be a bug in the software, tested on mine, I can hide/unhide the BlackBerry folders or any individual items in the folder. You can try to do a software update, the latest I know of is v184.108.40.2062