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Posts: 15
Registered: ‎02-17-2017
My Device: Blackberry Priv
My Carrier: GiffGaff

Host Routing Table registration with new network provider

Hi to everyone.

 

I have recently start using a Blackberry Bold 9790 that has previously registered with a different network provider to the one I am using, I  have tried to register the mobile to get a new host routing table with my new provider but I have no response so, I guess that I have to unlock it from the previous provider.

 

Can anyone tell me how to do that if I was not the one that registered the mobile with the previous provider?

 

Thanks a lot in advance.

Posts: 96,050
Likes: 24,618
Solutions: 6,417
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Host Routing Table registration with new network provider

If the 9790 needs unlocking, see my link below for instructions and recommended vendor for unlocking.

 

Also, make certain you have the BlackBerry specific BIS data plan. A generic data plan will NOT work on the 9790.

 

If you need the Service Books sent:

On your BlackBerry device, go to:

1. On OS5 devices: Options > Advanced > Host Routing Table > Menu > Register. On OS6 devices: Options > Device > Advanced > Host Routing Table
2. Resend your service books from your carrier BIS site:
From your handheld device:   http://www.blackberry.com/btsc/KB15402

Go to the Personal Email Set Up icon and log in. Then under Help!, select Service Books, then select Send service Books.

3. With the BlackBerry device powered ON, remove the battery a few seconds and then reinsert the battery to reboot. This reboot, even if you have already done this, is often needed to install the service books.



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