10-14-2013 11:17 AM
I have a 9900 bold just switched to Three network but I have a problem with connecting to mobile internet. when i entered Host Routing Table it shows me no entires. I tried to register few times but it says " Registration message queued.. It will be sent once data coverage is available"
Anyone who can help? Thanks
10-14-2013 09:27 PM - edited 10-14-2013 09:28 PM
The population of the HRT is the first step in the process of receiving BB data services...without that, nothing else is useful. Sometimes, when shifting from one carrier to another, you must WIPE your device. Sometimes, the prior carrier does not release your BB PIN from their BIS system, which prevents your new carrier from creating a BIS account (which would populate the HRT). But, only the carriers can look at their systems to tell you if these might be the cause...or something else. You need to ring up your carrier, and perhaps both of them to resolve this.
Of course, this is predicated on compatibility...if, for example, the 9900 is not supported by the 3 network for automatic HRT registration and Service Book delivery, then that also could be the reason for your issues. Using a BB on a network that does not natively support the specific model number is quite challenging indeed, and the automatic methods do not work. But, again, that's a question for 3 -- to find out if their network natively supports the 9900.