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New Contributor
Posts: 4
Registered: ‎01-04-2009
My Device: Not Specified

Hotmail integration / wireless deletion

If I delete emails from my hotmail account online, they are not deleting from my handheld.  According to the knowlegebase, this should work.   What am I doing wrong?   Am I better off switching to a yahoo or gmail account?


Thank you

Posts: 95,771
Likes: 24,585
Solutions: 6,409
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Hotmail integration / wireless deletion

1. Delete the email accounts from your BIS as you know.


2. Options > Advanced > Service Books. Delete the two email addresses [CICAL] and [CIMIME] from your service books.


3. With the BlackBerry device powered ON, remove the battery a few seconds and then reinsert the battery to reboot

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New Member
Posts: 1
Registered: ‎02-19-2009
My Device: Not Specified

Re: Hotmail integration / wireless deletion

this also does not work for me.


It works the other way around, when i delete on my handheld it deletes on my hotmail, but when i delete on hotmail, it stays on handheld.


I have tried the above suggested fix, but still does not work.


Super Contributor
Posts: 299
Registered: ‎08-23-2008
My Device: 9700
My Carrier: Mobilicity

Re: Hotmail integration / wireless deletion

At the present time only Yahoo Mail supports full two way sync via BIS. Gmail and Hotmail currently do not work.