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BlackBerry® OS Smartphones

New Contributor
Posts: 2
Registered: ‎01-14-2012
My Device: Touch 9800
My Carrier: Glo Nigeria

How Can I Add my Gmail Account to my BlackBerry Touch?

I have been trying to add my gmail to my blackberry device all to no avail. Each time I enter my email and password, I received this error message "update failed".


I was able to add my Yahoo Mail and is working fine.

The problem is that, whether I enter the correct or wrong password, what I get is "update failed".


Under the instant mail account, yahoo logo display well, windows live and other email service providers also display well, but Gmail logo is not displaying the logo.


Am using 2-steps verification for my Gmail and I have generated application specific password, but still having the same problem.


Please what can I do?

Forums Veteran III
Posts: 3,803
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: How Can I Add my Gmail Account to my BlackBerry Touch?

Go to this link from your phone:  mobile.blackberry.com
On that page, Scroll to Communicate, click on Email.  Try to setup your gmail from there.

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