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Posts: 17
Registered: ‎01-02-2009
My Device: BlackBerry Bold
Accepted Solution

How Do You "Turn Off" Wireless Synchronization...

How Do You "Turn Off" Wireless Synchronization...
Posts: 96,075
Likes: 24,627
Solutions: 6,422
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: How Do You "Turn Off" Wireless Synchronization...

For mail and messages?


Messages Folder > Options > Email Reconciliation 


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Super Contributor
Posts: 366
Registered: ‎05-18-2009
My Device: 7230,7290,8100,8300,8700,9000

Re: How Do You "Turn Off" Wireless Synchronization...

You can either go to each individual PIMS and Calendar to turn it off.  e.g. Go to Calendar > Options > Desktop > wireless sync. 


Or you can go to Options > Advanced options > Enterprise Options.  Once you are in there, hold down the 'Alt" key + cnfg, then you should be able to see the wireless sync options in there, just change it to NO



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If you issue is resolved, mark Accept Solution next to the resolution post.
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New Member
Posts: 1
Registered: ‎07-14-2010
My Device: Not Specified

Re: How Do You "Turn Off" Wireless Synchronization...

I have been following this thread.  I own a curve and can to find the option described in this thread either on my phone or using the blackberry software.  I have a business email server.  The ultimate goal is to be able to download my contacts into Excel or .csv type file.  I can not get my Phone to Synch b/c the wireless synch is enabled.  Any help with all the above would be appreciated.  Thank you

New Contributor
Posts: 3
Registered: ‎08-10-2010
My Device: Bold 9000
My Carrier: KPN

Re: How Do You "Turn Off" Wireless Synchronization...

hi guys,


My sychronisation worked well in the past (contacts and calendar); however all of a sudden I receive this error message that I have to disable wireless synchronisation.


I followed the thread; however in advanced options I cannot find the enterprise options in the menu. Nor do I understand the other option that is offered: calendar>options>desktop, as Desktop is not an available option either.


I have a bold 9000 with v5.0.0.681 (platform and desktop software:


Thanks for your help, I am completely stuck!!

New Contributor
Posts: 3
Registered: ‎08-10-2010
My Device: Bold 9000
My Carrier: KPN

Re: How Do You "Turn Off" Wireless Synchronization...

Do I feel dumb!

I have multiple contact lists and calendars, you have to select one before you can select the sync option!


New Contributor
Posts: 3
Registered: ‎11-04-2010
My Device: Torch 9800
My Carrier: ATT

Re: How Do You "Turn Off" Wireless Synchronization...

[ Edited ]

Exactly what happened to me with a Torch 9800.  I suspect a bug from "options" leading to the wrong menu.  I look forward to any workarounds you find...


I select Calendar, in the menu I choose "options", and it sends me to the "Home Screen Preferences" page.  I updated all software (6.0.0) but still have this problem.  The Home Screen Preferences page has choices like Wallpaper Settings, etc, but nothing for turning off wireless.


Is there any way I can delete (and then re-add) my Calendar application?


BTW, Contacts has the same problem.


- Dan

New Member
Posts: 1
Registered: ‎11-22-2010
My Device: Bold 9000
My Carrier: Lime

Re: How Do You "Turn Off" Wireless Synchronization...

hello i am experiencing this same problem can someone please help me i really need to syn my contacts asap

New Contributor
Posts: 8
Registered: ‎11-24-2010
My Device: Blackberry Bold 9780
My Carrier: T-Mobile

Re: How Do You "Turn Off" Wireless Synchronization...

I can only speak from the stand point of my BB Bold 9780. I have spent some time to figure it out. Here's what you might want to look into:


To turn off Wireless Sync you need to go into 'BlackBerry Setup", then "Email Accounts" and then "Edit" and then go ahead and uncheck "Contacts" sync for every one of the email accounts. The the Desktop Manager will work as expected. Crazy, isn't it? RIM needs to take a look at how easy Nokia E-Series did it. BTW, RIM's instructions are completely wrong for 9780 model.

On the side note, if you have at least one Gmail account, you can painlessly sync all of your Contacts wirelessly without the hassle of what RIM suggests we all do.

As far as I am concerned their Desktop Manager is worthless.

New Member
Posts: 1
Registered: ‎12-01-2010
My Device: Torch
My Carrier: AT&T

Re: How Do You "Turn Off" Wireless Synchronization...

You are a genius!!! Who would think that it's all in the email accounts? I have the Blackberry Torch and I'm going insane since this morning on how on earth I can sync my contacts to my Yahoo Mail. My desktop app keeps popping a message that I have to turn off the wireless sync and then it gives you the so called step by step process on how to get it done, But, guess what??? You are absolutely right!!! The desktop support is totally.... completely.... definitely.... 100% USELESS!!!

Thank you for your informative post Smiley Happy