05-14-2013 01:10 AM
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
Are you using a PC or a Mac to access the internal storage? Also for applications it is limited to 2GB which also includes the operating system.
Also enable mass storage mode to access the internal memory, follow the steps in this KB article: www.blackberry.com/btsc/KB13564
Let me know if you have any more questions.
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