01-21-2013 10:56 AM - last edited on 02-06-2013 09:26 AM by Chronos
The following process is recommended for all "Personal" BlackBerry device users so as to best protect the priceless data you have contained on your BlackBerry device.
Exceptions for BES/BES-X (etc.) Users: For Corporate/BES (BlackBerry Enterprise Solution), BES-X (BES Express), or other non "Personal" users, please work with your BES/Server admins concerning the exceptions to this process that apply to you. For example, BlackBerry Protect does not work for BES users, and your BES (by default) does back up much of your BlackBerry device to the BES server for you, which may reduce the steps you need to take below.
If you have an adequate data plan from your mobile service provider, configure BlackBerry Protect to automatically backup all that it can (to "the cloud"), preferring WiFi if carrier data network consumption is an issue for you (e.g., limited data plans):
This process is intended (for non-BES users) to be used in its entirety; using only subsets of the process will increase your risk factors. For example, BlackBerry Protect only backs up a subset of the databases from a BlackBerry device. Hence, also conducting the weekly full backup provides you with the best protection for all of your data.
If you also are using a desktop organizer app (e.g., Outlook), then you further can configure an additional layer of data protection by synchronizing between your BlackBerry device and your desktop organizer.
There is an old saying:
Like insurance, backups are neither a reactive nor an optional activity. Hopefully this process will help protect your data from a surprise catastrophic failure of your device. Remember, the device itself is a commodity...the data on it, now that is indeed priceless, and well worthy of adequate protection!
02-14-2013 09:28 AM
my blackberry torch 9810 was stolen yesterday,would i be able to backup
Hi and Welcome to the Community!
Nope...every one of those steps requires physical access to the BB device...backups are a preventive activity, not a reactive one. For your situation, this post might be more helpful:
03-16-2013 03:18 PM
and for BBM 7 users?
How must we restore our contacts? From BBM Protect ? And also from media card?
BBM7 instituted a different method for Contact backup...to the "cloud", associated to the BB ID. So, restoration is a matter of, on any BB, logging into the exact same BB ID that already exists, and that will (in essence) restore those BBM contacts to that BB. See the opening paragraph in this KB:
04-06-2013 07:22 AM
04-06-2013 09:19 AM
How do I restore documents to go on my phone without having to pay for it again? I have been battling for months now. I am using a bb curve 8520 and by accident deleted it. I can't restore at all. Think I have permanently removed it. Please help!
Hi and Welcome to the Community!
If you purchased the Premium version via AppWorld, then to re-install it, please see this KB:
If you obtained it somewhere else, then you have to seek support from that "somewhere else".
If it's only the Standard Edition -OR- was the Premium version AND you are on OS7+, that was normally embedded with the OS itself, and would be reinstalled via this procedure:
04-08-2013 09:22 AM
try BB apperror523.com
And, what exactly does that have to do with the topic of this thread?