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New Contributor
Posts: 8
Registered: ‎06-03-2011
My Device: PlayBook
My Carrier: Vodafone

How can I fix my Bold 9900 keyboard :-(

Dear BlackBerry community,

 

I've had my Bold 9900 for almost two years and I love it - we've been through a lot together (it's already had a replacement screen!) but today I replaced the keyboard (just the buttons, not the technology underneath) as the old keyboard letters had all worn off - and now my trackpad and keyboard no longer work at all.

 

I have checked all the connections, checked all the cables, taken it off and put it back dozens off times - but no joy. I'm locked out of my BlackBerry.

 

Now I know I have only myself to blame but is there anywhere I can send my BlackBerry to have it repaired? I don't mind paying for it - I just want it to work again! 

 

Forums Advisor III
Posts: 1,392
Registered: ‎03-29-2012
My Device: BlackBerry Z10 OS Leaked 10.2.0.1725 | STL100-2
My Carrier: Globe Telecom

Re: How can I fix my Bold 9900 keyboard :-(

Visit any BlackBerry Service Centers near you, if you want, visit this link http://us.blackberry.com/customer-service/contact-us.html 

 

Thanks.



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New Contributor
Posts: 8
Registered: ‎06-03-2011
My Device: PlayBook
My Carrier: Vodafone

Re: How can I fix my Bold 9900 keyboard :-(

Just to say thank you for replying - I ordered a new keyboard and trackpad assembly from Amazon and replaced it myself - cost just £15 and my BlackBerry is like new. I love these phones!

Forums Advisor III
Posts: 1,392
Registered: ‎03-29-2012
My Device: BlackBerry Z10 OS Leaked 10.2.0.1725 | STL100-2
My Carrier: Globe Telecom

Re: How can I fix my Bold 9900 keyboard :-(

Nice! Your welcome enjoy your BlackBerry!

 

Cheers!



Please thank those who help you by clicking the button.
If your issue has been solved, please resolve it by marking "Accept as Solution"