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New Contributor
Posts: 7
Registered: ‎05-18-2013
My Device: 9810
My Carrier: tmobile

How can I make my 9810 to come to landscape view?

Whatever I do, turning my phone around, it only give a portrait screen don't see how to change it, any advice?

 

Thanks in advance

Posts: 94,669
Likes: 24,430
Solutions: 6,357
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: How can I make my 9810 to come to landscape view?

Try closing your keyboard a couple more times for slightly more force.

 

Also, make sure you don't have a third party app installed which locks the orientation.

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New Contributor
Posts: 7
Registered: ‎05-18-2013
My Device: 9810
My Carrier: tmobile

Re: How can I make my 9810 to come to landscape view?

Thanks for the fast answer, I have tried it, and when I keep my phone in landscape, it opens in landscape for less then a second and turns to portrait immediately. I can't imagine what app can cause this problem, have no games, just the social media.

Posts: 94,669
Likes: 24,430
Solutions: 6,357
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: How can I make my 9810 to come to landscape view?

Have you rebooted?

 

Do a simple reboot on the BlackBerry in this manner: With the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot. A reboot in this manner is prescribed for most glitches and operating system errors, and you will lose no data on the device doing this.


>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
Posts: 7
Registered: ‎05-18-2013
My Device: 9810
My Carrier: tmobile

Re: How can I make my 9810 to come to landscape view?

Thank u for ur answer, but I must say, that I reboot my BB every 24 hours, cos another problem is that after about that time, my memory is down to zerro. When i open the keyboard in landscape, it opens like that, but in less then a second it turns to portrait, whatever I do.

Posts: 94,669
Likes: 24,430
Solutions: 6,357
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: How can I make my 9810 to come to landscape view?

Yep, low memory can certainly cause just that. You might consider freeing up some of your device memory.

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code