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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎10-04-2012
My Device: Bold 9700
My Carrier: T-Mobile

How can I unblock my phone?!

I recently put a new password on my phone and despite a few attempts at what I thought was the correct password it blocked. It turned to just a white screen and read 'wiping'. I then took the sim card out in order for it not to delete my pictures and contacts. Unfortunately there was no media card in the phone as I never received a media card back after previously sending my phone away for repair a few months ago. 


I was wondering if there is any way to deactivate or stop the phone from erasing and wiping everything on my phone? Please help! Thank you.

Posts: 95,816
Likes: 24,597
Solutions: 6,409
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: How can I unblock my phone?!

Louise, sorry, no. Once the process is started, it will persist to complete.

There is no workaround or backdoor on this.

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