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Super Contributor
Posts: 352
Registered: ‎02-13-2009
My Device: DTEK60
My Carrier: T-Mobile CZ

How delete a not used email folder?

Hi. I have set up an email account but deleted this account later. But there is still the empty inbox folder of this deleted account in the list of all folders of my handheld. Does please anybody know, how can I delete not used folders from the folder list?
Forums Veteran III
Posts: 4,526
Registered: ‎10-16-2008
My Device: Bold - T-mobile

Re: How delete a not used email folder?

To delete the mail icon on your device go to menu, options, advanced options, service book, and delete both service book with the mail address, one CICAL, and one CMIME, after this , the icon disappears.
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New Member
Posts: 3
Registered: ‎05-09-2011
My Device: Bold 9700
My Carrier: Al-Jawwal

Re: How delete a not used email folder?

I have the same problem with my Bold 9700.

 

"I have set up an email account but deleted this account later. But there is still the empty inbox folder of this deleted account in the list of all folders of my handheld. Does anybody know, how can I delete these folders from the folder list? The email address does not appear in the service book list by the folders are still there.

New Member
Posts: 3
Registered: ‎05-09-2011
My Device: Bold 9700
My Carrier: Al-Jawwal

Re: How delete a not used email folder?

I found the solution:

 

I just upgraded my BB to OS 6 today and my BB Desktop Software  was updated to V 6.0.2.44.

 

Here's how to get rid of those old email inbox folders

 

- From the top pull down menu in BB Desktop Software, select DEVICE

 

- Next select DELETE DATA

 

- The DELETE DEVICE DATA options memu appears

 

- Choose SELECTED DATA (rather than ALL DATA)

 

- Scroll down the list and place a check mark in FOLDERS

 

- Place a check mark in BACKUP DATA BEFORE DELETING

 

- Click on the DELETE button.

 

- After the process has completed, disconnect your handset from the cable and re-boot

 

-  Once rebooted, find the SETUP icon on your handset and Choose EMAIL ACCOUNTS

 

- Log into the Email Setup on your handset

 

- Click on the BB Menu button on your handheld

 

- Scroll down to SERVICE BOOKS and click

 

- The SEND SERVICE BOOKS menu appears

 

- Click on the SEND SERVICE BOOKS button

 

- Service Books will be sent to your handheld

 

- A handset reboot MAY be required but your old email folders should now be gone, leaving only folders for your existing accounts

 

You have now completed this operation

Contributor
Posts: 24
Registered: ‎01-13-2011
My Device: BlackBerry Bold 9780
My Carrier: Vodafone Essar

Re: How delete a not used email folder?

Yes sir, This is it! I cannot express my grattitude. I am clean freak and I am so happy now!

BB Bold 9780
v6.0.0.600

Regards,
Viraj Vyas.

New Contributor
Posts: 2
Registered: ‎08-14-2011
My Device: Curve 8500
My Carrier: T-Mobile

Re: How delete a not used email folder?

[ Edited ]

Very good step-by-step answer.

New Member
Posts: 1
Registered: ‎03-27-2011
My Device: Not Specified

Re: How delete a not used email folder?

Excellent, simple yet effective, Thanks