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BlackBerry® OS Smartphones

New Member
Posts: 2
Registered: ‎07-11-2011
My Device: Pearl 3G 9100
My Carrier: Telus
Accepted Solution

How do I decrypt encrypted .rem files under OS6?

Good day, all.

I have recently upgraded my Pearl 3G 9100 from OS5 to OS6, and now I can't seem to decrypt my encrypted files for use on my computer. Under OS5, if I plugged the phone into the computer and engaged media transport mode, all the files that I copied onto the phone would be automatically encrypted and all the files that I copied off the phone would be automatically decrypted. I would also be given the option to have video files converted into a form the phone could play, Under OS6, when I connect the phone to the computer I get two options for data transfer, USB Drive and Media Sync, but neither of these modes seems to automatically decrypt files that I copy from my phone to my computer. All of the files that I have tried to copy off my phone under either mode are unviewable on the computer. Is there something I'm missing? If I can't find a way to accomplish the same automatic en/decryption and media conversion that was possible under OS5's media transport mode, under OS6 then I will have to downgrade back to OS5 again.

Can anyone help me with this?

Posts: 2,795
Registered: ‎05-10-2010
My Device: BlackBerry Z10 smartphone

Re: How do I decrypt encrypted .rem files under OS6?

Hi WestWolf_BC,


Are you currently using Desktop Software 6.0? These articles should provide more information on encrypted media files as well as a possible workaround for you.




Hope this helps,



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