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New Contributor
Posts: 4
Registered: ‎08-31-2013
My Device: Blackberry curve 9360
My Carrier: blackberry
Accepted Solution

How do I delete songs that are not saved to my media card/device

Partly.. 'Serious problem' but I have 10 songs that are not saved on my media card or device and won't play.. I've tried wiping/formatting my phone but they just won't go away.
Forums Veteran I
Posts: 2,377
Registered: ‎07-08-2013
My Device: Passport/ Curve 9320

Re: How do I delete songs that are not saved to my media card/device

Hi! What happens When you're attempting to play these songs?

Try going to your media and click options>explore>device then look for the songs, try to delete them there.

Keep us posted Smiley Happy
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New Contributor
Posts: 4
Registered: ‎08-31-2013
My Device: Blackberry curve 9360
My Carrier: blackberry

Re: How do I delete songs that are not saved to my media card/device

HiSmiley Happy When I try to play these songs it says ''Cannot play media. The content is missing or not avaliable''. I copied these songs from explore>device onto my media card music, and they are working perfectly although there are copies of these songs which do not work. But I can deal with that;-) so thankyou!
Forums Veteran I
Posts: 2,377
Registered: ‎07-08-2013
My Device: Passport/ Curve 9320

Re: How do I delete songs that are not saved to my media card/device

Hi! You are very welcome.
Glad I was able to help. When they are not playing,(when your on the explore option) attempt to change the file's name e.g 'express yourself' to 'express yourself.mp3'

Good luck! Smiley Happy
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Click if you want to Thank someone. If Problem is resolved, so that others can make use of it.