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New Contributor
Posts: 2
Registered: ‎05-20-2011
My Device: 9800 Torch
My Carrier: AT&T

Re: How do I disable AT&T Address Book contact synchronization from My Torch 9800?

Based on your response, I also used the "LIVE CHAT" this am. I worked with Susan Ray and she contacted Janie. Janie was working with Bonita yesterday, so she remembered. They 'expired" the use of the AT&T address book. I have since powered off, and did a full hard reboot *just in case." Then, I resynced my contacts (mine were all deleted this am before I could stop it... when it synced with AT&T address book.)  And did another power down and resynced. So far so good!!!

New Member
Posts: 1
Registered: ‎08-15-2011
My Device: TORCH 9800
My Carrier: ATT

Re: How do I disable AT&T Address Book contact synchronization from My Torch 9800?

THIS REALLY WORKS
New Contributor
Posts: 3
Registered: ‎06-04-2012
My Device: Torch 9800
My Carrier: AT&T

Re: How do I disable AT&T Address Book contact synchronization from My Torch 9800?

Stop waisting your time trying to remove the AT&T Address Book yourself. Call AT&T tech support to to disable the AT&T Address Book.

I spent half day trying to do it by myself but with no avail. so I call AT&T tech support and they removed it in less than 30 seconds. Sync with my Outlook like a champ now...

New Member
Posts: 1
Registered: ‎06-18-2012
My Device: Torch 9810
My Carrier: att

Re: How do I disable AT&T Address Book contact synchronization from My Torch 9800?

This just cost me half a day.  Blackberry needs to get rid of this if  they're going to survive....

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Posts: 94,493
Likes: 24,392
Solutions: 6,349
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: How do I disable AT&T Address Book contact synchronization from My Torch 9800?


jwow wrote:

This just cost me half a day.  Blackberry needs to get rid of this if  they're going to survive....


And not being able to read this thread is why something like this cost you half a day.

It's not a BlackBerry app, it's something ATT enables. Scroll up.

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