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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎11-26-2012
My Device: Blackberry Torch 9810
My Carrier: Rogers

How do I fix this "Unable to login your blackberry I'd account?"

About a month ago I travelled and used my phone for roaming. Then when I tried updating all my apps, I couldn't. The same thing happens when I try to download apps from BB appworld. How do I fix this problem?
Elite II
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: How do I fix this "Unable to login your blackberry I'd account?"

Check the below KB articles -


  • KB26361 How to change or reset a BlackBerry ID password
  • KB28685 How to reset the BlackBerry ID password using the password recovery question

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