Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Reply
New Contributor
Posts: 4
Registered: ‎04-30-2013
My Device: Blackberry Curve 9320
My Carrier: T-mobile

How do I get out of enterprise account, BB is personal not business

and I want to associate two email accounts to it but obviously don't have a system administrator. Where do I get an activation password from when I don't have a system administrator?

Posts: 95,516
Likes: 24,546
Solutions: 6,397
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: How do I get out of enterprise account, BB is personal not business

Do you have a BlackBerry Data Plan enabled on your account with your carrier or mobile provider?

You must, in order to get the persona RIM push email setup functions you are looking for, as well as additional BlackBerry data services such as the internet browser, Facebook for BlackBerry, BlackBerry Messenger, and much more.

So, call your carrier and inquire about having the BlackBerry Data Plan added to your account.

Good luck.



1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
Posts: 4
Registered: ‎04-30-2013
My Device: Blackberry Curve 9320
My Carrier: T-mobile

Re: How do I get out of enterprise account, BB is personal not business

[ Edited ]

who or what is my carrier? Oh I see T-mobile is my carrier. 

Ok I'll call them when they wake up.

 

thanks

 

New Contributor
Posts: 4
Registered: ‎04-30-2013
My Device: Blackberry Curve 9320
My Carrier: T-mobile

Re: How do I get out of enterprise account, BB is personal not business

I do have a data plan, not sure if it's BB although I told t-mobile it was for a BB when I purchased it.
Posts: 95,516
Likes: 24,546
Solutions: 6,397
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: How do I get out of enterprise account, BB is personal not business


PascaleV wrote:
I do have a data plan, not sure if it's BB although I told t-mobile it was for a BB when I purchased it.

And they probably didn't code the new account correctly.

 

Remind them.. you must have THE BlackBerry data plan.



1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code