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Regular Contributor
Posts: 79
Registered: ‎12-21-2010
My Device: Curve 9330
My Carrier: Verizon
Accepted Solution

How do I remove BBM from my 9330?!?!?!?

I have searched here and on the Blackberry web site and can't seem to find an easy (or otherwise) way to remove BBM from my phone.  Pretty much every other app I have downloaded is VERY easy to remove if unwanted, why is BBM removal such a big secret???  This is bringing me flashbacks to Windows 98 and the HUGE hassle there was to get rid of some software.  Why can't there be just a "remove" option?!?!?

Posts: 95,133
Likes: 24,498
Solutions: 6,376
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: How do I remove BBM from my 9330?!?!?!?

It's no secret, lol. It's been discussed here several times, there are a few people like you who want to remove it. On some device installations, it is part of the core OS, and must be removed different than other apps.

 

So, you haven't stated what all you''ve already tried, here are the two ways of doing so:

 

To delete an application from a BlackBerry smartphone running BlackBerry® Device Software 4.1 to 4.7, complete the following steps:

  1. Display the Options menu from the Home screen.
  2. Click Advanced Options > Applications.
  3. Highlight the application you want to delete.
  4. Press the Menu key, and then click Delete.
  5. Click the option to Reboot Now if the option is presented on the BlackBerry smartphone.

To delete an application from a BlackBerry smartphone running BlackBerry® Device Software 5.0, complete the following steps:

  1. Display the Options menu from the Home screen.
  2. Click Applications.
  3. Highlight the application you want to delete.
  4. Press the Menu key, and then click Delete.
  5. Click the option to Reboot Now if the option is presented on the BlackBerry smartphone.

Alternatively, to delete an application from the BlackBerry smartphone, perform the following steps:

  1. On the BlackBerry smartphone, highlight the icon of the application you want to remove. The application may be located in the Applications folder  on the BlackBerry smartphone.
  2. Press the Menu key.
  3. Select Delete.
  4. To verify the application is removed:
    • For BlackBerry® Device Software 4.1 to 4.7, select Options from the Home Screen, click Advanced Options > Applications and verify that the application is no longer listed.
    • For BlackBerry® Device Software 5.0, select Options from the Home Screen, click Applications and verify that the application is no longer listed.


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Regular Contributor
Posts: 79
Registered: ‎12-21-2010
My Device: Curve 9330
My Carrier: Verizon

Re: How do I remove BBM from my 9330?!?!?!?

Thanks for your quick reply......  HOWEVER, I had already tried both of those options.  I left that part out of my original post.  The only problem is BBM is a CORE App and I can't figure out how to get rid of it.  Having to charge my phone EVERY night is getting tedious and something like BBM sitting there unused and draining power isn't very helpful.  Anyone else have any ideas??

Posts: 95,133
Likes: 24,498
Solutions: 6,376
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: How do I remove BBM from my 9330?!?!?!?

[ Edited ]

Again, I don't know what you've tried... you haven't said until asked.

Things go quicker with detailed information, right?

 


mrbeal wrote:

 Anyone else have any ideas??


I guess we can wait to see what anyone else says... if you don't want to know from me?

 

Which do you prefer?  Smiley Indifferent



1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
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4. Guide to Unlocking your BlackBerry & Unlock Codes
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Regular Contributor
Posts: 79
Registered: ‎12-21-2010
My Device: Curve 9330
My Carrier: Verizon

Re: How do I remove BBM from my 9330?!?!?!?

Ummmm, I'll take more ideas from you!!! Smiley Happy

Posts: 95,133
Likes: 24,498
Solutions: 6,376
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: How do I remove BBM from my 9330?!?!?!?

Ok... doing the following way worked for me before... try it.

 

Use your BlackBerry browser to go to http://blackberry.com/blackberrymessenger and download/install the Messenger application again.

This should make the BBMessenger app an Add-On application which can be deleted.

 

Then, go to Options > Applications > Add-On and scroll to the Messenger application and don't click on it, just scroll to it. Click Menu > Delete and remove the application.

 

After deletion, you may need to reboot the device again.

 

I hope this works for you.



1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Regular Contributor
Posts: 79
Registered: ‎12-21-2010
My Device: Curve 9330
My Carrier: Verizon

Re: How do I remove BBM from my 9330?!?!?!?

Holy **bleep** it worked!!!  For a minute there I thought my phone was locked up and was about to pull the battery and I looked again and it was all done. 

Posts: 95,133
Likes: 24,498
Solutions: 6,376
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: How do I remove BBM from my 9330?!?!?!?

You are very welcome.

Good luck.



1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code