01-24-2013 10:39 AM - edited 01-24-2013 11:32 AM
Actually, I am still having trouble. My newly installed Blckberry Desktop Manager on my Mac doesn't seem to see my device, although when I plug it in, it activates the manager and shows a "Connecting" button. But then the device doesn't appear. Could this be because it no longer has a sim card? It's charged and connected to wifi.
I can locate the archived data from yesterday's backup, but it doesn't let me do anything with it (save as a CSV file, for example). Here is a screenshot:
Feeling frustrated over how much time I've wasted on this, but I have hundreds of contacts and calendar entries I don't want to re-enter manually.
01-24-2013 11:23 AM
You were able to connect to perform the backup earlier, it should connect and sync your data as well.
ALSO: You have your mobile phone number listed as your "My Mobile Provider" or carrier. Putting your phone number out on the internet on these public forums for the world to see, is not wise. To change that, at the top of this page click on My Settings > Personal Profile > Personal Information, and in the entry block for "Carrier" type the name of your mobile provider.
PIN: C0001B7B4 Display/Scan Bar Code
PIN: C0005A9AA Display/Scan Bar Code