Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Reply
New Contributor
Posts: 2
Registered: ‎10-21-2010
My Device: 9700
My Carrier: Chung Hua Telecome

How do I turn on the device radio and what is it?

I was trying to download the "what's app" to my phone.  To turn on the device radio was requested as part of the step 2.  I don't know that this phone has a radio and how to turn it on.  Please advise.

Posts: 94,663
Likes: 24,430
Solutions: 6,357
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: How do I turn on the device radio and what is it?

That is simply your mobile network connection.

Go to Manage Connections and make sure your connection to your service provider is on at Mobile Network. So, "radio" is your mobile network signal.

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Member
Posts: 1
Registered: ‎08-25-2011
My Device: Bold 9900
My Carrier: STC

Re: How do I turn on the device radio and what is it?

Even i bought BB 9900 yesterday & im try to make my account in BlackBerry App World but its give me a same message. Please check below. I tried every thing but cant be able to turn on Radio.

 

Device Radio Off
BlackBerry App World requires that your device radio is turned on to continue.



Please help us to get rid from this message.

 

Thank You

Danish Jinia

Contributor
Posts: 41
Registered: ‎01-03-2011
My Device: 8100,8300,9000,9700

Re: How do I turn on the device radio and what is it?

Do you have a Data plan on your phone sim. ?
Visitor
Posts: 1
Registered: ‎11-15-2011
My Device: blackberry curve 8900
My Carrier: mobilink jazz

Re: How do I turn on the device radio and what is it?

i done it but still i got the same error i go to manage connections and turned on the mobile network

New Contributor
Posts: 4
Registered: ‎12-25-2011
My Device: Blackberry torch F-S1
My Carrier: H2O

Re: How do I turn on the device radio and what is it?

  • I have this problem even tho i keep turning it on and off my phone does not have internet i was told i could still download games but the radio msg is still on the screen! plzz help me this is driving me Nuts!

 

Highlighted
New Member
Posts: 1
Registered: ‎03-18-2012
My Device: Blackberry Bold 9700
My Carrier: None

Re: How do I turn on the device radio and what is it?

I have the same problem but I don't have a plan any more. It worked even without a plan all the way untill i updated to a new version.