Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones


Thank you for visiting the BlackBerry Support Community Forums.

BlackBerry will be closing the BlackBerry Support Community Forums Device Forums on April 1st (Developers, see below)

BlackBerry remains committed to providing excellent customer support to our customers. We are delighted to direct you to the CrackBerry Forums, a well-established and thorough support channel, for continued BlackBerry support. Please visit http://forums.crackberry.com or http://crackberry.com/ask. You can also continue to visit BlackBerry Support or the BlackBerry Knowledge Base for official support options available for your BlackBerry Smartphone.

"When we launched CrackBerry.com 10 years ago, we set out to make it a fun and useful destination where BlackBerry Smartphone owners could share their excitement and learn to unleash the full potential of their BlackBerry. A decade later, the CrackBerry community is as active and passionate as ever and I know our knowledgeable members and volunteers will be excited to welcome and assist more BlackBerry owners with their questions."

- Kevin Michaluk, Founder, CrackBerry.com

Developers, for more information about the BlackBerry Developer Community please review Join the Conversation on the BlackBerry Developer Community Forums found on Inside BlackBerry.


Reply
Highlighted
MKE
New Contributor
Posts: 9
Registered: ‎01-27-2011
My Device: Torch 9800
My Carrier: t-Mobile
Accepted Solution

How do i create an icon for my email accounts?

Hi - i use Internet mail services to get my work and personal email - so I have two email services setup.

 

On previous Blackberry's this created three icons - one for each of the services and one combined.

 

On the Torch, i have one for my personal email account, and one for combined. There is no seperate icon for my work email account.

 

Something i've done in the setup?

 

Anyonw know please if there is a way to create a seperate icon for my work email account?

 

Thanks!

 

MKE

Forums Veteran I
Posts: 2,077
Registered: ‎10-10-2010
My Device: Priv
My Carrier: Three UK

Re: How do i create an icon for my email accounts?

If your work is setup via BES or BESx then the icon is hidden by default.

 

You have two choices:-

 

1) within the main message box, go to Options - Inbox Management and untick your personal account which will stop the emails appearing in the main inbox

 

2) from the All pane, press the Menu key and select Show All - this will show the hidden Desktop icon - highlight this and select Unhide (if you want to you can now Hide the all-in-one inbox) and then press the menu key and untick Show All.

MKE
New Contributor
Posts: 9
Registered: ‎01-27-2011
My Device: Torch 9800
My Carrier: t-Mobile

Re: How do i create an icon for my email accounts?

Oh my word - how embarrasing - that simple.

 

Thanks!

 

 

Forums Veteran I
Posts: 2,077
Registered: ‎10-10-2010
My Device: Priv
My Carrier: Three UK

Re: How do i create an icon for my email accounts?

Dont worry, it took me some playing to work out how to get the Desktop icon to show as I cant stand all the twitter, BBM and Facebook notes in the all-in-one box but I do want them to appear in my notifications drop down list.